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Click "Start a Return" above and tell us about your item. We'll provide a return authorization and instructions.
Pack your item in its original condition with all tags attached. Use our return label or your own shipping method.
Once we receive and inspect your return, we'll process your refund within 5-10 business days to your original payment method.
No! We ship all orders DDP (Delivery Duty Paid). All VAT and customs duties are included in your order total at checkout, so there are no surprise fees when your package arrives - even for orders over €150.
The Import One-Stop Shop (IOSS) is an electronic portal that businesses use to comply with VAT obligations on distance sales of imported goods to the EU. Since 1st July 2021, all goods imported into the EU are subject to VAT.
What this means for you: We include VAT in all prices and handle all customs duties for European customers. Your orders are shipped DDP (Delivery Duty Paid), so you won't pay any additional fees on arrival.
Promo code - 5% Off your First Order
Discover the authentic Bonne-Maman madeleines, crafted in Controis en Sologne, France, using a traditional recipe that brings back the cherished flavors of childhood. These delicate sponge cakes are made with fresh free-range eggs (21%), soft wheat flour, butter, and topped with a generous layer of 16% whole milk chocolate for a rich, indulgent finish.
Ingredients include: butter, fresh eggs 21%, soft wheat flour, sugar, milk chocolate 16% (sugar, cocoa butter, whole milk powder, cocoa mass, emulsifier: sunflower lecithin, natural vanilla flavouring), invert sugar syrup, powdered almonds, natural vanilla flavouring (contains alcohol), raising agents (sodium carbonates and citrates from wheat), salt, and natural flavouring.
Store in a cool, dry place to preserve freshness. Bonne-Maman continues its legacy of simple, authentic baking, starting with tarts and galettes and now including beloved treats like financiers and madeleines.
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