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Click "Start a Return" above and tell us about your item. We'll provide a return authorization and instructions.
Pack your item in its original condition with all tags attached. Use our return label or your own shipping method.
Once we receive and inspect your return, we'll process your refund within 5-10 business days to your original payment method.
No! We ship all orders DDP (Delivery Duty Paid). All VAT and customs duties are included in your order total at checkout, so there are no surprise fees when your package arrives - even for orders over €150.
The Import One-Stop Shop (IOSS) is an electronic portal that businesses use to comply with VAT obligations on distance sales of imported goods to the EU. Since 1st July 2021, all goods imported into the EU are subject to VAT.
What this means for you: We include VAT in all prices and handle all customs duties for European customers. Your orders are shipped DDP (Delivery Duty Paid), so you won't pay any additional fees on arrival.
Promo code - 5% Off your First Order
Indulge in 14 luxuriously creamy vegan chocolates from Hotel Chocolat, expertly crafted without milk yet delivering the rich depth of high-cocoa chocolate. Made with 45% Nutmilk chocolate—a unique blend of cacao and finely milled hazelnuts—these smooth, mellow treats offer a decadent experience that even non-vegans will love. This H-box features iconic recipes including Orange Gianduja Bombe, Salted Caramel & Nutmilk, Raspberry & Nutmilk, Creamy Peanut Butter & Nutmilk Buche, and Pecan & Nutmilk, showcasing a variety of caramels, pralines, and fruity ganaches that redefine plant-based chocolate indulgence.
Hotel Chocolat lives by 'More cacao, less sugar'—a commitment to bold flavor, quality, and satisfaction. Every chocolate is made with 100% Engaged Ethics cacao, reflecting the brand’s pillars of authenticity, originality, and ethical sourcing. The Unbelievably Vegan H-Box is the perfect gift for conscious chocolate lovers seeking luxury without compromise.
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Your satisfaction is our priority. Enjoy free returns within 30 days, making every purchase completely risk-free.
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